A patient-record platform for hospitals and labs in Nigeria — reconnecting the people fragmented systems have left disconnected from each other.
In hospitals and diagnostic labs across Nigeria, a patient's medical history often lives in three places at once — a paper file at one clinic, a lab result that never made it back to the doctor, a memory of what was said in an appointment months ago. Doctors carry impossible patient loads with incomplete information. Lab scientists work disconnected from the care team they're serving. Patients are frequently the last to understand their own diagnosis.
We spent time inside that system before we designed anything — interviewing patients, doctors, nurses, and administrators, mapping the workflows underneath the paperwork, to understand where care was actually breaking down. The pattern held everywhere we looked: people didn't need something more advanced. They needed one place where their information could actually follow them.
The platform took shape from that understanding — built around the people who'd actually use it: the doctor managing a full patient load, the patient navigating a chronic illness, the lab scientist waiting on results, the administrator holding the whole operation together. One dashboard instead of six systems. Medical records and test results in a single place. Notes a doctor could log in seconds and a patient could actually understand afterward. A check-in that didn't require standing in a waiting room.
That design work is now becoming the platform. I'n'I Design leads the engineering team carrying it from prototype into a live, multi-hospital system — architecture, integrations, and delivery, under one accountable team, the way we believe this kind of work should be carried: by people who stay close enough to the problem to keep getting it right.